The Executive Mayor Dan Plato joined Mayoral Committee Member for Transport, Felicity Purchase, and the City of Cape Town roads staff in De Tijger near Parow today, where they completed the resurfacing of a section of the road. This after a water pipe was repaired earlier. The service delivery campaign began in November 2020 to highlight efforts to tackle the backlog in pothole repairs created by the COVID-19 national lockdown restrictions and an unusually rainy season. The City has since made great strides in clearing the excess potholes.

Two sites are part of reinstatement tasks following the repair of a burst water pipe in ME Rothman Road and Chantel Street in Parow.

‘Our attempts to clear the backlog continue to progress and I am pleased to see our roads teams tackle requests related to the condition of roads. The City of Cape Town is committed to ensuring that communities receive quality service delivery. Efforts across the city to tackle potholes and general service delivery were intensified with the support from external contractors supplementing the work of our own roads staff. This has been bearing fruit. Since the last few months of 2020 until now, our road repair teams have been working diligently to fix the potholes that developed during the lockdown. Late last year, the effect of the rainy season and the national lockdown, which prevented our teams from working, showed a clear impact on the extent of repair and maintenance work,’ said Executive Mayor Dan Plato.

The City has bolstered its service delivery efforts through a focused approach and partnership. Part of the purpose of this campaign was to visit our roads staff to see the scope of the work being done and to thank them for their hard work in lifting the level of service delivery to a standard that residents have come to expect.

City-wide, the City’s Roads Department have repaired the following: ·

  • Between 1 June 2020 and 15 February 2021, more than 18 000 reported potholes have been repaired, which is evidence of our commitment to increasing capacity. ·
  • During the five-month period of January 2020 until the end of May 2020, 2 776 reported potholes were fixed.

‘Major potholes and sinkholes often occur due to burst water mains. The City’s infrastructure for essential services, such as water provision, is usually located under our roads so that we can get easy access when we need to do repairs to the pipes. Thus, when a water main bursts, a pothole will form very quickly and these are usually much bigger than other potholes that form in the rainy season, or due to ageing of the road surface. In these instances we rely on residents to report the pothole as soon as possible so that we can intervene to prevent further damage to the road or it becoming a sinkhole. The City’s roads are every resident’s business and we all have to work together in looking after this very important asset,’ said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.

Residents can report potholes to the Transport Information Centre on 080 065 6463. This is a 24/7 information centre and is toll-free from a landline or a cell phone. Alternatively, please send an email to, or contact our Customer Call Centre on 0860 103 089.