Transport for Cape Town (TCT) strives for high standards in performance-orientated service delivery with contracted providers penalised for not adhering to agreed standards. The graph below shows the performance of the four Vehicle Operating Companies (VOCs) contracted to operate MyCiTi services.

Kilometres driven

The graph below shows the percentage of scheduled kilometres driven by each VOC.

2016 - 2017

2015 - 2016

2014 - 2015

Punctuality

The graph below shows the percentage of buses that were on time. As per international norm, “on time” refers to buses that are between 2 minutes early and 5 minutes late.

2016 - 2017

2015 - 2016

2014 - 2015

Trips Missed

The graph below shows the percentage of scheduled trips that were missed by each VOC.

2016 - 2017

2015 - 2016

2014 - 2015