TCT's 'Mission of 1' responds to the transport challenges that face Cape Town by focusing on nine unifying components that together will enable a clear path to true efficiencies and equality across system, infrastructure and operations.

Through this Mission of 1 TCT aims to create  -

1 PLAN:

The Comprehensive Integrated Transport Plan for 2013 – 2018, which provides the City with its functional transport mandate and sets out how TCT moves toward achieving integrated, intermodal and interoperable transport and the related network plus facilities for the benefit of citizens and stakeholders. This is a five year functional plan that is a requirement of the NLTA and which is reviewed annually. Further to this the TCT Long-Term Strategy sets a 15 year performance-oriented and investment-driven path for the City's transport authority. 

1 UNIFIED GOVERNANCE STRUCTURE:

The administration of Transport for Cape Town has been established with a matrix methodology to ensure optimal service delivery in accordance with all nine functions stipulated in the TCT Constitution By-Law. The TCT administration has been designed in such a way as to address all aspects along the transport lifecycle. 

1 MANAGEMENT SYSTEM:

A unified management information system, standard operating systems and related business rules to continually monitor and evaluates its performance and the performance of contracted providers and assess adherence to agreed standards - an essential to a transport authority. 

1 NETWORK:

TCT has recognised that the road, stormwater and rail network is both critical and the backbone to the functioning and operations of the City of Cape Town. It has also recognised that it is responsible for all that happens on the network. The functioning and maintenance of the network are therefore one of the key priorities of TCT. 

1 CONTRACTING AUTHORITY:

TCT will be assigned the management of contracts with public transport operators who are currently providing contract services administered by national and provincial government. TCT will manage all vehicle-operator contracts in a performance-driven manner.

1 REGULATORY ENTITY:

TCT will be assigned the Municipal Regulatory Entity function, in terms of the National Land Transport Act. TCT will be responsible for the operating licences of public transport operators that start their operations in Cape Town or that operate within Cape Town. The only exclusions are tourism services and services that cross provincial boundaries. TCT is currently moving towards a new operational model for minibus taxi as well as metered taxi services.

1 UNIFIED ENFORCEMENT SYSTEM:

A unified transport enforcement system that ensures the safety of all transport users.

1 TICKET AND TIMETABLE:

An integrated timetable and electronic fare system across all modes in place by 2020 is key to public transport efficiencies and sustainability. 

1 BRAND:

A uniform brand for transport in Cape Town that is easy to identify and symbolises safe, convenient, cost effective transport across all modes is key for TCT in the form of a wayfinding system that promotes integrated public transport among the train, bus, minibus taxi, metered taxi and non-motorised transport (NMT) modes.